Cai & Lenard Law Firm’s Сounsel Dmytro Symanov gave a legal commentary for Business
TV channel regarding possibilities of money repayment
to tourists by example of Egypt tours.
Mr. Symanov confirmed that the Article 20 of the Law of
Ukraine “On Tourism” provides the possibility to get the money back because trip
conditions change.
“Proof may
become a problem since the change of conditions looks like a force-majeure; thus,
the certificate of the Chamber of Commerce and Industry is usually required.
But it is possible to stand in court on the ground that the conditions are matters
of common knowledge and don’t need proof”, the lawyer underlined.
Mr.Symanov advised
to begin a process of repudiation of contract from negotiations with tour
operator and go to court only as a last resort. He also mentioned that tourists
should not expect to get compensation for moral damages or payment of penalties
by the tour operator.
Tele-comment on repayment of money for tour
Cai & Lenard Law Firm’s Сounsel Dmytro Symanov gave a legal commentary for Business TV channel regarding possibilities of money repayment to tourists by example of Egypt tours.
Mr. Symanov confirmed that the Article 20 of the Law of Ukraine “On Tourism” provides the possibility to get the money back because trip conditions change.
“Proof may become a problem since the change of conditions looks like a force-majeure; thus, the certificate of the Chamber of Commerce and Industry is usually required. But it is possible to stand in court on the ground that the conditions are matters of common knowledge and don’t need proof”, the lawyer underlined.
Mr. Symanov advised to begin a process of repudiation of contract from negotiations with tour operator and go to court only as a last resort. He also mentioned that tourists should not expect to get compensation for moral damages or payment of penalties by the tour operator.
Practices: