Legal cases on consumer rights protection in relation to online stores
For 10 000 Ukrainian online stores and their clients, Cai & Lenard identified and summarized the main grounds for legal claims of consumers, the most common demands of the customers of Internet-shops; deduced statistics on satisfaction of plaintiffs’ claims and appeals on corresponding judicial decisions, etc.
More than 44 thousand of legal cases related to consumer rights protection in 2006-2010 were analyzed in the course of research.
Read more12.08.2013